2 North Cass Avenue, Westmont, IL 60559 (630) 969-2043
-We deliver prescription medication and equipment Monday through Friday.
-We also repair medical equipment either in store, or
on site Monday through Friday.
-We deliver and repair all over Westmont, Downers Grove, Oak Brook, Hinsdale, Darien, Willowbrook,
Lombard and the surrounding areas.
-Delivery of medication and most equipment can be made same day if called in before 11:00AM.
-Any
calls for delivery after 11:00AM will be delivered the next business day.
-Larger pieces of equipment such as Lift Chairs, Hospital
Beds, Patient Lifts, and some others may take at least 24 hours to schedule and deliver as they may need to be ordered.
-Some
items require a delivery fee.
-Repairs are scheduled on a case by case basis. If repairs are done in the store they must
be within the hours that repair men are available. Certain repairs will require the equipment to be left overnight (for example,
scooters may need to be left for diagnostic purposes.) If repair is done in the home, the repair men may need to bring the equipment
back to the store to properly fix the equipment unless the necessary materials are available on the truck.
-Repair labor
rates outside of the store are based on a $60 service call charge, this includes: the service call, and the first 1/2 hour of labor.
If the repair takes longer than 30 minutes you will be charged based on $60 per hour. i.e. a total repair of 45 minutes will
cost you $60 for the service call and first 30 minutes and an additional $15 for the extra 15 minutes. You will be charged for
parts based on their cost to us and applicable state taxes. Labor and service call charges are not taxed.
-Repair labor
rates inside the store are based on $60 per hour for labor. You will be charged for parts based on their cost to us
and applicable state taxes. i.e. a rollator walker brake job that takes 15 minutes will cost you the parts needed for repair
and $15 for the 15 minutes of labor time. (A side note, repairs that take less than 10 minutes may not be charged
labor depending on how difficult the repair)
-Please call (630) 969-2043 with any questions and for specific
delivery and repair rates.